Frequently Asked Questions
Find answers to your Daxeon questions
General
What is Daxeon? Daxeon is a comprehensive Discord security solution designed to protect communities from scams, impersonation, and unauthorized activities.
How do I get started with Daxeon?
You can add Daxeon to your server for free at daxeon.bot. Run /setup after inviting the bot and you'll be protected in minutes. For the full toolkit, subscribe to Premium at daxeon.bot/dashboard.
Is Daxeon free? Yes. Daxeon has a free tier with scammer join alerts, chat filters (10 actions/day cap), limited allowlists, CAPTCHA verification, and activity logging. For unlimited filtering, auto-ban, impersonation protection, and the full feature set, upgrade to Premium. See Plans & Pricing for a full comparison.
What are the free tier limits? The free tier includes 10 chat filter actions per day, limited allowlist entries (20 links, 5 wallets, 5 invites or apps, 5 handles), up to 3 exempt channels, and alert-only scammer detection. Exempt categories are Premium-only. When you hit a limit, Daxeon notifies you in your log channel. See Free Tier Limits for full details.
What happens when my Premium subscription expires? Your server is automatically downgraded to the free tier. The bot stays in your server with limited features and no data is lost. You can renew anytime from the dashboard to restore full Premium access.
How do I upgrade from Free to Premium? Visit daxeon.bot/dashboard, log in with Discord, select your server, and choose a plan. After checkout, your server is instantly upgraded with all Premium features enabled.
Features
What types of threats does Daxeon protect against? Daxeon safeguards your server from:
Malicious links and unauthorized addresses (ADA, EVM, Bitcoin)
Impersonation of trusted roles and usernames
Known scammers through a dynamic database
Unverified bots and spam accounts
Unauthorized webhooks and compromised accounts
Can I customize Daxeon's filters? Yes, administrators can allowlist specific addresses, handles, domains, and channels to tailor Daxeon's filtering to their community's needs.
Setup and Configuration
How do I set up Daxeon after inviting it?
Run /setup in any channel. The wizard walks you through every step. See the Get Started (Free) or Get Started (Premium) guide depending on your tier.
Do I need to adjust role positions for Daxeon to function correctly? Yes, ensure the Daxeon role is positioned above other roles to grant it the necessary permissions for effective operation.
How do I configure log channels for Daxeon?
Use the /settings logs [channel] command to designate a channel where Daxeon will post activity logs.
Billing
Can I switch between monthly and annual billing? Yes, you can switch between billing plans at any time from the dashboard.
What payment methods do you accept? We accept credit and debit cards, Apple Pay, Google Pay, and other methods through Stripe depending on your region.
Do I need a separate subscription for each server? Yes, each Discord server requires its own subscription. The free tier is available for every server at no cost.
Troubleshooting
Daxeon isn't responding to commands. What should I do? Ensure that Daxeon has the necessary permissions and that its role is correctly positioned. If issues persist, please reach out on our support server.
Why are legitimate messages being flagged or deleted? Review your filter settings and allowlist any addresses, handles, or channels that should be exempt from filtering.
How can I report a false positive or suggest improvements? Join our support server to report issues, provide feedback, or suggest enhancements.
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